FAQ Virtual Events
Got a specific question? Then check out our most Frequently Asked Questions about our virtual & hybrid team events.
(FAQ Virtual & Hybrid Events)
What is the aim of the game?
Simple – to have fun and get to know your team mebers better.
You also need to earn as many points as possible by completing a range of challenges, questions and fun photo and video challenges! Once you’ve joined the game unlock the tasks & challenges shown on your game-screen. The more you do, and the more you get correct, the more points you’ll receive!
What does each participant need to take part in this Virtual or Hybrid activity?
To take part in any of our virtual or hybrid team activities each person needs:
1. Mobile device with our app downloaded
2. Computer for the video call (to comunicate with your team)
How do i load the game onto my device?
Simply download the Mobile Adventures app onto your device. You’ll then be prompted for an access code which will be shared with you by your Event Manager at the start of your activity via video call.
How much Data will the game use?
This will vary but the app will generally use between 5-10 MB to load your game depending on your chosen activity. During play, your device will use about 25-50MB of data during the normal course of play.
What happens if my phone runs out of battery?
Whilst most devices will easily last a full game, we strongly recommend that you fully charge your phone before you go out to play. Reduce the screen brightness to save on power too. If your battery is getting low then the app will warn you and if needed you can swap to another device by using the rejoin game pin.
To do this simply load the game on another device, tap the grey cog on the top right-hand corner of the selfie screen and type in your team re-join pin. Enter the game and it will pick up where you left off on the new device – the old device will then be deactivated.
How long will it take?
Depending on which activity you are taking part in, the challenges are designed to last between 60 – 90 minutes.
What do we do if we have any queries?
During the game you can message the Remote Host or Game Master in-app. Alternativly reach out to your event organizer.
What happens if I don't have a smartphone? Can i still take part?
For maximum engagement we recommend that everyone has the app downloaded onto their smartphone or tablet. If you don’t have one then you can still play and be involved in answering the questions and taking part in the challenges.
What happens if I join late?
We will still help you get setup and into a team as quick as possible – make sure to have the app downloaded and ready to speed up the process.
